How does it work?

The Review Company makes review management simple and automated. By connecting with over 6,000+ platforms, our review management software helps you collect, manage, and showcase customer reviews without the manual effort. Here’s how it works:

• Connect – We integrate with your existing systems and platforms to centralise review requests.

• Request – Automated outreach is sent to your customers at the perfect time.

• Collect – Customers share their feedback quickly and easily.

• Promote – Positive reviews are published on sites like Google, helping you boost online visibility, trust, and business growth.

Do you just do review collections?

Nope! While review collection is at the heart of what we do, The Review Company is a full reputation management solution. Our tools also let you:

• Track performance with AI-powered review sentiment analysis.

• Simplify responses so you can reply to customers faster.

• Highlight your best reviews across platforms to drive more leads and sales.

Think of us as more than just a review collector—we’re your partner in customer feedback management and online reputation growth.

What does “automated reviews” mean?

Automated reviews mean you don’t have to manually chase feedback anymore. Our platform integrates with thousands of apps, CRMs, and booking systems to automatically request reviews from your customers. This hands-free process saves time, reduces admin work, and ensures you consistently collect more customer feedback.

What if I get negative reviews?

Negative reviews are actually valuable—they show authenticity and provide real insights into customer experiences. Too many “perfect” reviews can look suspicious, but a mix of positive and constructive feedback builds trust and credibility.

We recommend responding professionally and with sincerity. A thoughtful reply can turn a negative experience into a positive impression and even strengthen your brand’s reputation. And if most of your reviews are positive (as we usually see), we’re confident you’re in a strong position!

How many reviews can I expect with The Review Company?

Results depend on many factors, but our clients typically see 11% to 50% more reviews, with the average increase sitting at around 25%. That’s the power of consistent, automated review collection.

Do you only get reviews for Google?

Not at all. While Google reviews are crucial for SEO and local search visibility, we also integrate with Trustpilot, Yelp, TripAdvisor, Facebook, and more than 6,000 platforms. This way, you can manage all your customer reviews and reputation channels in one place.

How can I learn more?

Easy! Just send us an email at mail@reviewcompany.com.au, and we’ll be in touch within 24–48 hours (Monday to Friday). We’d love to show you how our review management software can help grow your business.

Why not use Birdeye directly?

Due to our partnership with Birdeye, we’re able to offer you additional support and a la carte pricing plans based on the products that you’d like rather than pre-set packages!