The Review Company Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the services provided by reviewcompany.com.au (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

When you register for or use our subscription platform, we also collect information you provide directly, including your name, business name, email address, billing details for recurring payments, and usage data generated through your use of the platform. We refer to this as "Account Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Account Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Account Information that we collect to:

  • Set up and manage your subscription account;

  • Process billing and recurring payments;

  • Communicate with you about your account, service updates, and support requests;

  • Screen for potential risk or fraud; and

  • Where in line with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site — for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us deliver our services. For example, we use Squarespace, Unbounce, and BirdEye (our white-label review collection partner). We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by contacting us at mail@reviewcompany.com.au.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are an Australian resident, you have rights under the Australian Privacy Act 1988 to access and correct your personal information. Please contact us at mail@reviewcompany.com.au to exercise these rights.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Please note that your information may be transferred outside of Europe, including to Australia and the United States, in connection with the delivery of our services.

DATA RETENTION

We will retain your Account Information for as long as your subscription is active or as needed to provide you with our services. If you wish to request deletion of your personal information, please contact us at mail@reviewcompany.com.au.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

GOVERNING LAW

This Privacy Policy is governed by the laws of Queensland, Australia.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at mail@reviewcompany.com.au or by mail at:

Ascently Pty Ltd trading as The Review Company Suite 634, 626 Wynnum Road, Morningside QLD 4170